NHS virtual wards to treat thousands of patients with heart failure at home

An elderly couple in their living room. The text reads "NHS virtual wards to treat thousands of patients for heart failure from home"
An elderly couple in their living room. The text reads "NHS virtual wards to treat thousands of patients for heart failure from home"

Thousands of patients with heart failure will now be treated from home as the NHS expands its world-leading virtual wards scheme.

The expansion means people can remain active and maintain their independence in their own home, while undergoing medical treatment.

New NHS clinical guidance published this week asks local health systems to expand their use of virtual wards to include heart failure patients who often spend a lot of time in hospital and can now get specialist care from the comfort of their own homes.

Around 200,000 people a year are diagnosed with heart failure, and people living with the long-term condition requiring significant input from NHS services make up 5% of all emergency hospital admissions in the UK attributed to the condition.

The new service offer comes after the NHS hit its target of delivering 10,000 virtual ward beds last month, with more than 240,000 patients treated successfully on virtual wards since April 2022.

The innovative hospital at home service already provides treatment for respiratory issues and frailty and has been shown to reduce recovery times, as well as easing pressure on hospital beds.

There are around a dozen heart failure virtual wards up and running, and the Liverpool University Hospitals NHS Foundation Trust (LUHFT) and Mersey Care NHS Foundation Trust (MCFT) are already taking part in the scheme.

Together the two trusts have supported more than 500 people on virtual wards including Colette Melia, 66, who said: “It’s almost like having a doctor on tap” and said treatment from a virtual ward is “a really personalised service”.

Colette had a fluid overload due to damage to her heart and also has Crohn’s disease which made it difficult to treat her acute heart failure.

She was treated on an acute heart failure virtual ward and the team reviewed her every day over the telephone or by video call. And tech devices provided them with ECG readings, her vital signs and she was able to digitally record any symptoms she may be having.

People with heart failure often have other conditions too, which means they can spend a lot of time in hospital.

On being able to be treated at home, Colette said: “it gives you your life back”.

Professor Nick Linker, National Clinical Director for Heart Disease, NHS England said:

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“It’s estimated there are over 900,000 people in the UK living with heart failure, many of whom will require specialist support and management if their condition deteriorates.

“The expansion of virtual wards for eligible heart failure patients will mean that where clinically appropriate, more people will be able to receive the care and treatment they need from the convenience of their own home and reduce the need for hospital admissions.”

Virtual wards allow patients to get safe hospital-level care in the comfort of their own home, close to their friends and family.

Patients are monitored around the clock by highly skilled clinical staff through home or virtual visits, and staff can use technology like apps, wearables, and other medical devices, to continually monitor patients’ vital signs.

The team can also provide blood tests, prescribe medication, and administer fluids via an intravenous drip.

The scheme not only speeds up recovery times but frees hospital beds for those who need inpatient care.

Professor Sir Stephen Powis, NHS national medical director, said:

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“More than 240,000 patients have already benefitted from virtual wards, and now we are growing this service to patients with heart failure.

“This is a positive development in how the NHS can treat patients, and testament to the hard work of our staff after hitting our target of 10,000 virtual ward beds last month.

“The expansion has been implemented at a key time just before winter, when there will be a lot more pressure on our hospitals and will free up beds for those who need them the most.”

Health and Social Care Secretary Steve Barclay said:

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“We have already rolled out 10,000 hospital-at-home places which have benefitted thousands of patients across the country, and the expansion of these state of the art beds will allow people to get the specialist care they need from the comfort of familiar surroundings.

“Patients suffering from heart failure will now be able to recover in the comfort of their own homes with the remote support of clinical staff.

“This approach will help speed up recovery times for patients and cut down on unnecessary trips to hospital, easing pressure on the NHS this winter.”

Louise Ansari, Chief Executive of Healthwatch England, said: 

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“Early indications show that those who have used virtual wards like the convenience of being treated or recovering at home, with the knowledge that they can still access support if needed.

“The news that the programme is being expanded will be welcomed by those who prefer to be at home rather than in hospital and don’t mind remote consultations.”

You can read a blog post co-authored by Dr Rajiv Sankaranarayanan, consultant cardiologist and Heart Failure Virtual Ward Lead for Cheshire and Merseyside here.